Return Policy
30-Day Return Policy
We offer a hassle-free 30-day return window. If you are not satisfied with your product, you have 30 days from the date you receive your item to request a return.
To be eligible for a return, please ensure:
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The item is in the same condition that you received it.
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The product is unworn, unused, and includes all original tags and packaging.
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You have the receipt or proof of purchase.
How to Initiate a Return: To start a return, simply contact our support team at support@ramixor.com. Once your return is accepted, we will provide you with instructions on how and where to send your package. Please note that items sent back to us without first requesting a return will not be accepted.
Shipping & Delivery Timelines
Because we source highly sought-after and trending products globally, shipping times can vary.
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Standard Delivery: Orders typically deliver within 5 to 18 business days after processing.
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Tracking: Once your order ships, you will receive a tracking number so you can monitor your package every step of the way.
Refunds
We will notify you once we have received and inspected your return. If approved, you will be automatically refunded on your original payment method within 5-7 business days. Please remember it can take a little time for your bank or credit card company to process and post the refund to your account.
Damages and Issues
Please inspect your order upon reception. Contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right for you!